Privacy Policy (Effective 11/21/24)

The Groveland Exchange is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and subscribe to our farm-fresh Community Supported Agriculture (CSA) memberships.

Information We Collect

a. Personal Information You Provide

Account Information: Name, email address, phone number, and billing/shipping address.
Payment Information: Credit/debit card details and payment processing data.
Communication Information: Information shared through inquiries, feedback, or surveys.

b. Automatically Collected Information

Device and Browser Information: IP address, browser type, operating system, and browsing activity on our site.
Cookies and Tracking: We use cookies to enhance your user experience and analyze website performance.

We use the collected information to:

Process CSA membership subscriptions and deliver farm-fresh produce.
Communicate with you about your account, order status, and promotions.
Improve our website functionality and customer experience.
Comply with legal obligations and prevent fraud.

Sharing your information:

We will never sell or rent your personal information. However, we may share it in the following cases:

Payment Processing: With third-party payment processors to handle transactions securely.
Service Providers: With trusted third parties who help us operate our website and deliver services (e.g., delivery partners, IT support).
Legal Compliance: If required by law or to protect our legal rights.

Data security

We take appropriate technical and organizational measures to safeguard your personal data. While we strive to protect your information, no method of transmission over the Internet is entirely secure.

Additional information:

Your Rights

Depending on your location, you may have the following rights:

Access & Portability: Request access to the information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@grovelandexchange.com

Cookies

Our website uses cookies to improve user experience and analyze site traffic. You can control or disable cookies through your browser settings, but doing so may limit certain functionalities of the site.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with a revised effective date.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@grovelandexchange.com